TASTE OF LOVE FESTIVAL 2017 - Special Facilitator Video Package
Thank you for booking your Taste of Love Special Video package! I'm thrilled to be working with you to capture the essence of your work and assist you promoting your services. Imagining working together I see our collaboration going beyond the festival into the future. 
It is my pleasure to offer you a discounted rate for the Taste of Love Festival that will give you at least $100 discount off my usual rate. Below you will find the details of my offer and the general terms and conditions for my video production services.
The Taste of Love 2017 Package includes:
 - Multi-angle recording of your workshop with professional DSLR equipment
I shoot with a Canon 5D MII on a fluid head tripod and shoulder mount rig to capture different angles of your workshop to allow for editing. This means that I won't be recording video continuously when I need to relocate for another shot. Rest assured that I will be able to capture all the important moments and little gems of your presentation.
 - Full professional audio recording of your workshop (with lapel microphone AND boom microphone)
I will record the sound of your workshop separately from the camera footage with a boom microphone positioned in the room to capture the ENTIRE duration of your workshop. This soundtrack can be then edited as a podcast or become part of a promotional video clip. 
 I also use a Sennheiser EW 100-ENG G3 Wireless Lapel Microphone connected to the camera to capture your presentation (optional). Because this lapel microphone picks up noise while rubbing clothes and body contact it is possible that parts of that audio track will be noisy. I am available to give you advice how to work with this microphone if need be. 
- Up to 5 testimonials from the participants 
I am offering you to capture up to 5 testimonials from the participants up to 30sec each. I will need your assistance after your workshop to invite participants to speak in front of the camera. Be aware that some people will not want to appear on camera and that there will be time constraints with the schedule of the festival. Therefore, please be mindful about finishing on time and making space for testimonials, as well as for the fact that people might disappear fast after your workshop... 
Good testimonials are a great asset in promoting your services. You should prepare 2-3 questions in advance to elicit responses that are narrative and/or praiseful. Please be also aware that I will collect testimonials for the Taste of Love Festival organisation which will be used as general promotional material.
- USB stick with editable files + Free editing quote and consultation
I will provide you with the footage of your workshop, testimonials and the sound recording on a USB stick. I will prepare your USB stick the same day of your workshop which will be available to pick up at the Festival. This footage is in a fully editable HD .mov format in PAL 25fps. For my US clients I will assume that you want your footage in NTSC 30fps, unless specified. The sound recording will be delivered in .wav file. I will also copy your files on two of my hard drives for secure archiving. 
Although this offer is for filming and sound recording only, I also provide editing services. I woud like to discuss with you what is your vision and your needs for promotional material, so we can create a video clip that will help you attracting new opportunities. Typically my editing services for promotional videos range between $200 for under a minute to $400 for a longer piece that might include voice-over, motion graphics, etc. The editing is optional and can be decided at any time of the process.
To proceed with this booking please confirm your quote. I will contact then you within 24hrs to discuss how best to create your project. Your booking will be confirmed upon payment of 50% non-refundable deposit of the total amount. The remaining 50% must be paid upon delivery of the footage on a USB stick, which will be ready during the festival.
By booking this video production package you accept our General Terms & Conditions:
Video Production Services - Terms
The term ‘Two Turtles Productions’, ‘us’, ‘we’ or ‘our’ refers to the owner of the business.
The term ‘you’ or ‘your’ refers to the user or customer to our video production service(s).
The term ‘video’ refers to the product and service with which we will supply you.
The term “footage” refers to the media content captured by our cameras and audio equipment during the production of your project.
The term “pre-production” refers to the planning and organisation process that takes place before the production stage.
The term “production” refers to the gathering of, or intention to gather, media content (including footage) for use in your project.
The term “post-production” refers to the process of importing, editing and encoding the media content for your project, combining this with any additional material including graphical and musical elements.

Video Production Services - Conditions
1. Planning and quoting for your project
1.1 We will generate a plan and quote for the production of your project, and this is sent to you as an email. By agreeing to these terms and conditions, you are accepting that you have read, and agree to, the plan and quote that is sent to you. Any plans and quotes are valid for thirty days from the date of submission.
1.2 The plan and quote we provide to you is only valid based on the information you give us being true. Any changes in circumstances or requirements may result in an amended plan and quote.

2. Deposit payments for video production services
2.1 To secure the provision of our services, a non-refundable (except in those circumstances set out in Section 4.1) deposit payment of 50% of the total amount we charge for your project must be levied.
2.2 You will be sent an invoice for the deposit amount as an email attachment. This invoice will be sent upon your acceptance of these terms and conditions. Payment must be cleared before the project start date in order for our service provision to commence.

3. Changes and amendments to your project after completion
3.1 We will provide you with a draft, watermarked version(s) of your project file(s) once the post-production stage is complete. You will then be allowed 48hrs to notify us of any editorial changes or amendments you may require. Changes or amendments may only be editorial – those that affect the original brief are not included.
3.2 Any changes or amendments that affect the original brief may be subject to an additional charge.
3.3 Any changes or amendments that we are notified of after 48hrs of the submission of the watermarked draft may be subject to an additional charge.

4. Our right to cancel
4.1 We reserve all rights to terminate our provision of service to you at any time. In the event of our cancellation, any deposit will be fully refunded.
4.2 Reasons for cancellation may include, but are not limited to, staff illness, short notice medical or family emergencies, or natural/human disasters/events.
4.3 Upon any discovery of unsafe filming environments relating to the project, or production circumstances that pose a significant risk to our health or wellbeing, we reserve the right to cancel the production session and you will be liable to a charge, as detailed in Section 6.1.

5. Your right to cancel
5.1 You reserve all rights to terminate the provision of our services at any time.
5.2 In the event of any cancellation on your behalf, all deposit payments are non-refundable.
5.3 Cancellations during the production stage of your project will result in you being liable for 75% of the total project charge.
5.4 Cancellations during the post-production stage of your project will result in you being liable for 100% of the total project charge.

6. Cancellation, delayment or disruption of production due to organisational circumstances
6.1 If we attend a production session, or are travelling to a production session which is cancelled, delayed or disrupted due to your disorganisation, we reserve the right to levy a daily (or part thereof) charge of $200AUD to cover the cost of our time and expenses.

7. Your personal details
7.1 In order to commence a project, we will require your full details. You will be provided with a form to complete, which must be returned to us and verified before any production can begin.
7.2 We will never sell or pass on any of your details to a third party under any circumstances. These details are for our own records only.

8. Late payments
8.1 Credit terms will be specified on the invoice. Payment is required before the credit term expires.
8.2 If payment is not received within the specified credit terms, we are entitled by statutory legislation to levy an additional charge of 10% for the period that the invoice remains unpaid. This policy will be enforced with immediate effect once the credit term has expired.

9. Handling of your project’s footage and files during the project term
9.1 We will take all reasonable steps and precautions to protect the footage files we gather during your project, including back-up on two separate media storage devices.
9.2 We cannot be held liable if footage files are lost, damaged or stolen whilst in our possession. This includes, but is not limited to, theft under all offences listed in the Theft Act 1968. Other causes of loss of footage may include, but are not limited to, natural/human disasters/events, human error and computer system malfunction or failure.
9.3 In circumstances where footage files cannot be recovered, we will decide whether to re-produce the content at no additional cost to you, or terminate the project with a refund of your deposit.
9.4 In any circumstances covered in Section 9.3, we cannot be held liable for any of your costs incurred for the original project. This may include, but is not limited to, actor, actress, presenter and director fees, location or studio hire and travelling expenses.

10. Storage of your project’s footage and files after the project term
10.1 After a project’s completion, whereby you are in possession of the final project files, it is at our discretion as to whether its related footage and files are stored on our systems. We cannot be held liable if footage files are lost, damaged or stolen after the project is complete.
10.2 You may contact us after your project is complete if you require any further content, and we will advise you as to the status of the original footage and files, and whether this is possible.

11. Rights to the use of a project’s video content
11.1 Where you provide material to us for inclusion in your project (which may include, but is not limited to, logos, images, trademarks, footage and audio), the relevant permission must firstly be obtained from the original copyright holder. By accepting these terms and conditions, you hereby indemnify us against any possible claims, disputes, expenses or similar that may arise from breaching any copyright laws attributed to the material.
11.2 We retain all rights to the usage of footage captured during the production of your project. As part of our video production service, we also provide unlimited rights of use of that footage to you.
11.3 We retain all copyright over any content we produce for you. Your licence grants you permission to use the content in the state in which we provide it to you. Permission is not granted to re-edit, copy or alter the content in any way.
11.4 We reserve the rights to use any footage and related files from your project(s) in our showreels and for other promotional purposes.
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